The Mass Announcement Service enables you to automate calling a typically large number of contacts, and playing them a pre-recorded announcement. For example, a weather center administrator might have a Mass Announcement Service account configured with contact numbers for all local residents, so that he can easily notify them of a flood warning; or a school principal might have a Mass Announcement Service account configured with contact numbers for the parents of all his pupils, so that he can remind them of an early dismissal. The service will typically make repeated attempts to call each contact until a call is successful.

Depending on the type of account you have been provided with, you might have the option to configure multiple contact lists. Each contact list can be configured with its own contacts and announcement, and can be started and stopped independently. For example, a school principal might have a separate contact list for the parents of pupils in each class or year group.

A user who can manage a Mass Announcement Service account is known as a Mass Announcement Service administrator. Only the Mass Announcement Service administrator can start or stop the Mass Announcement Service. When your service provider configures you as a Mass Announcement Service administrator, they will provide you with the following information.

• The Mass Announcement Service telephone user interface (TUI) access number. Using the TUI, you can select a contact list and then record an announcement and start or stop the Mass Announcement Service for that contact list.

•The URL for the Mass Announcement Service Administrator Web Interface. Using the Administrator Web Interface, you can configure contact lists, upload a pre-recorded announcement for each contact list, start or stop the Mass Announcement Service for a selected contact list, and view reports for all contact lists.

•Your account number to access the Mass Announcement Service's TUI and Administrator Web Interface.

• Your password to access the Mass Announcement Service's TUI and Administrator Web Interface.

Instructions to our Web Based Interface
Printable version of our Web Based Interface