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Our Policies

Policies may vary depending on the area of service. To view our policies, select a link below. For more information, please contact one of our friendly service representatives here.

CusterTel Policies

Broadband Internet Access Services Network Management Practices, Performance Characteristics, and Commercial Terms & Conditions for Fixed Services

Customer Proprietary Network Information (CPNI)

Customer Premise Privacy and Data Collection 

CusterTel Service Terms and Conditions

Copyright

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Capital Credits

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Stale Check

Unclaimed Property

Statement of Non-Discrimination

Digitial Subscriber Line  Service Guide

CLEC Tariff (Competitive Local Exchange Carrier)

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Challis Office

(208) 879-2281
Open 8 am - 5 pm Monday - Friday
1101 E. Main Ave., Challis, ID 83226
P.O. Box 324

Salmon Office

(208) 756-4111
Open 8 am - 5 pm Monday - Friday
400 Shoup St., Salmon, ID 83467

After Hours Emergency

(208) 879-2290

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