Idaho based
serving local

We take great pride in the communities we serve.

CusterTel offers you a broad range of high-quality, cost-effective services including high speed internet, telephone, long distance, and cellular.  Our highly trained technicians can also assist you with business phone systems and local area networks.  By providing innovative voice and data solutions, CusterTel can help you stay on track in a fast paced world, without sacrificing the personal service you deserve.  Yes, you can have the best of both worlds!

Board of Directors

CusterTel is governed by a seven member board elected for three year rotating terms and representing four districts that make up the Cooperative’s serving area.

The Board meets on the 3rd Thursday of each month and conducts a meeting of the members annually.

Clayton-East Fork Directors:  Gary Ingram & Kenneth Crisp

Round Valley-Challis Directors: Bill Ebberts, Monte Severe & Bruce Bruno

Pahsimeroi Director: Jim Martiny

Elk Bend Director: Hubert Miller


Board of Directors

Our Team

JD Bennetts

General Manager

Shelly Helm

Billing Clerk/Office Manager

Sherry Maestas

Director of Finance/Controller

Woman standing by cell tower

Jentre Spencer

Operations Manager

Man wearing climbing gear

Ray Varney

Telecom Combination Technician

Maurene Ziegler

Customer Service Representative

Mike Arrizubieta

Telecom Combination Technician

Krista Koeppen

Executive Assistant/ HR Manager


Karen Gunn

Business Analysis/Accountant

Heidi LaRoy

Heidi LaRoy

Mapping Technician

Boone Petersen

Boone Petersen

Telecom Combination Technician


Stein Shaw

Central Office/Broadband Technician

Bekki Spencer


Jordan Drnjevic

Telecom Combination Technician


Now Hiring

Telecom Combination Technician


Trent Newland

Telecom Combination Technician

Mariah Nigg

Customer Service Representative

Tony Reusser

Tony Reusser

Network Engineer

Shelby Simons

Director of Wireless Operations

Amanda Fahnholz

Amanda Fahnholz

Lead Provisioning Technician

Travis Koerner

Telecom Combination Technician

Courtnee Bowen

Customer Service Representative

Mark Ferbrache

Central Office/Broadband Technician

David DeFord

Customer Service Representative

Ilya Chashchin

Central Office/Broadband Technician

Cole Thornock

Lead Central Office Technician

Join the CusterTel Team

CusterTel offers competitive wage and benefits, a stable team-oriented work environment, and the opportunity to serve your community all within the  heart of one of the most beautiful places in the country.

Our focus remains on the future & is inspired by our history.

In 1953 an organization committee was formed to  create a Member owned telephone cooperative and build a dial telephone system.  By February 1955 Custer Telephone Cooperative, Inc.  began serving our Members in Custer and Lemhi Counties with dial telephone service. In 2006, we formed Custer Telephone Broadband Services, LLC to bring high speed internet and telephone services to Salmon and the immediate area. 

Today, operating collectively as CusterTel, we continue to implement new technologies to enrich the lives of our customers. With education and training, our team is committed to providing our customers with the best service possible.

Old telephone equipment